Her Butter Her Gloss cannot accept returns if products are left outside to melt. However do not be worried, they can easily be transformed back to a solid form by refrigeration or storing them in a cool dark place.
We are not responsible for packages lost in the mail or packages after they say delivered.
We only refund items that were incorrectly sent or missing from your order, it must be reported to us within 24 hours of order being delivered.
No exchanges due to sanitary/health reasons if you have any questions or concerns feel free to contact me herbutter22@gmail.com
PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER UNLESS IT IS OUR FAULT
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